A specific amount of options is provided for you to ask for the money you paid for an Order back (to receive a refund). Only the original payment source can receive the refund of the payment. In order to qualify for a refund, the below stated rules must be strictly observed.
Before the Paper is delivered to you and approved by you, you may qualify for the following types of refunds, regardless of when you annul your Order and ask for your money back:
Once you requested a revision, it implicates your general approval of the Order and means that you require only minor changes to the already completed material. In such case, 100% refund will not be granted if the revision of the Paper has been requested at least once.
In case of lateness with the revision, your refund amount shall be calculated by the company’s Customer Experience Manager based on your Order evaluation and cannot exceed 50% of the initial Order price.
A refund is not applicable to:
However, you may exercise your right to a refund by contacting us at any moment. You will need to send us your communication regarding the exercise of your right to get the refund within the eligibility limits of the Refund Period so that you will be able to meet the cancellation deadline.
You will be issued 100% (a full) refund in case the writer has not initiated the work on your Order as requested by you before the expiration of the Cooling-Off Refund Period.
In case the writer has started working on your Order before the Cooling-Off Refund Period expires and before you got us in touch, you will need to pay for the Services and the part of the work done for you.
The kind of a refund is issued during sixteen (16) days after the date when you let us know about your cancellation of the Order and accomplished in the same way as you paid for your Order, in case we didn't agree differently.