Free Essays on Airline to Get Inspired & Learn by Example - Page 5

Analysis of Singapore Airlines (SIA)Introduction

The company chosen for this paper is Singapore Airlines. The chief reason for selecting this company is high efforts company puts in for ensuring superior customer service. The company has greatly differentiated itself from rest of the airline companies grounded upon exceptional customer service, both on the ground as well as in-flight (Christensen and Askegaard, 2001).

Definition of good customer service

A good customer service is as easy as resolving issues and putting forward resolutions in a quick way (Batey, 2002). It involves overall politeness and pleasantness from ones who show front-lines of the corporation.

Establishing good customer relations and rapport

Good customer relations and rapport are established by offering Continue reading...

Effectiveness of Southwest Airline’s leadership

For any organization to be successful, effective leadership plays a major role. Poor performance in any field points out to failure from the part of the leadership to come up with necessary policies to propel an organization in order to meet its targets (Beeton, 2000). On a similar note, proper and effective leadership is always associated with success. This calls for the implementation.
In the case of Southwest Airline, analyzing the leadership should take two distinct stages. The first stage is when the organization was performing well under the stewardship of Her Kelleher. As already described in the scenario, Continue reading...

 INTRODUCTION ON THE STATISTIC ANALYSIS:

The first attempts to build an airplane were made in the XIX century; in particular, aeronautic shell (aircraft) was built in full size in 1882, by Russian engineer Mozhaysky. However, his design was not able to rise into the air. The reasons for this were: weight was too big and the law abilities of the engines of that time (steam engines), the lack of theory of flight and the lack of engineering experience in many aviation pioneers.
The first aircraft, which could alone get off the ground and make a controlled level flight, became the "Flyer 1", built by Continue reading...

Introduction

The airplanes have the tendency to impact the natural habitat of the planet as they leave harmful components in air. They produce noise pollution along with chemical one in the air as well. The particles and gases emitting from the planes cause global warming and climatic changes in the entire world. The usage of alternative energy sources in developed parts of the world dropped down the carbon emissions from transports those dwell on the streets. However, the social and economic trend of globalization played a significant role in terms of growing international traveling through the globalized community, and therefore, Continue reading...

Introduction

The current trends have seen some organizations lose their market shares to their rivals depending on how well each one of them adapted to new environments (Greg, Gittell, Hoffer, Thomas, and Andrew, 2009, p. 45). Marketing capabilities influence and determine the success of different companies operating in particular industry. In most cases, the company with the best marketing strategies acquires the largest market share or wins competitive advantage over rivals (Lindgreen, Palmer, and Vanhamme, 2004, p. 685). The case of Easyjet and Ryanair airlines presents a good example of how the marketing capability of a company influences its market Continue reading...

Executive Summary

This report focuses on the detailed route analysis of the American Airline Flight DFW-SAT.
The information in this report is based on the relevance of the flight route, the different aircrafts being used in the route, the frequency of the flights, the number of available seats per flight, and the average flight time. The analysis part focuses on the percent of flights flown by regional partners aside from the American Airline itself, the seat distribution, and discrepancies in flight scheduling, among others.
Results of the data show that the American Airline flight route DFW-SAT is the dominating route, with Continue reading...

Introduction

Training and mentoring are essential activities that form integral components of any business or venture. The training session for a casino at Changi Airport would make the recruited employees more familiar with the culture of CAC group of Gaming Operations, the ethics and code of conduct being followed at Changi Airport, rules and regulations about CAC’s and similar casinos and many more such beneficial services. Because of previous poor records of training and development experienced by CAC Gaming Development Cell, there is a need to identify and come over the drawbacks of previous training session so as to Continue reading...

Aviation industry is one of the best industries for professional and personal growth. Becoming a pilot is one of the best jobs that desired by most people. This is because of the high salaries that pilots are paid when they are recruited by various airlines around the world. I have always desired to become a pilot throughout my career as a student. Working as a pilot entails a number of advantages. Pilots usually work for limited number of day in a month. Unlike other professions, pilots have many hours of breaks (Jowell, 2003). They do not take their jobs Continue reading...

Portfolio of Articles

In these changing times, Saudi Arabia has to keep up with what is happening around the world when it comes to embracing advances in technology and in science and ensure its global presence. While there are many schools of thought about this matter, it is one that needs to be addressed to eradicate misunderstanding and push forward in an effective manner. With a population of more than 26 million people, Saudi Arabia is home to about 9 million expatriates working in the Arab regions. As a result, it has become a melting pot of migrants from various cultures and Continue reading...

The Green Plane is a model of plane that was discovered by South West Airlines. It resembles the Boeing 737-700 aircraft (Kelly, 2009). However, it is prided to be very environmentally friendly with increased comfort to the consumers. In addition, there is reduced cost of management of the aircraft which eventually results to cost reduction for the consumers (Kelly, 2009). The plane is made using internal materials that are environmentally friendly. With these materials in use, about 2.27kg is saved per every passenger seat. Additionally, there is comfort for the passengers during transit.
Wastes have also been reduced due Continue reading...