Example Of Essay On Thinking Outside The Box

1. What external factors were affecting UPS’s HR practices? How did UPS respond to these trends?
The external factors that were affecting the HR practices at UPS are related to a huge number of estimated retirements for the company’s delivery drivers. The massive number of retirees has led UPS to guarantee that as soon as the old employees retire, there will be new drivers to meet the customers’ demands. And because young people are considered to be excellent in hands on training and technology, the company developed various simulations as well as videogames to facilitate the training.
2. Why is efficiency and safety so important to UPS? What role do the company’s industrial engineers play in how employees do their work?
The primary focus of UPS is to deliver products to customers with accuracy, speed, and safety. Due to the strong competition in the market including DHL, Federal Express, and U.S. Postal Service, the company should retain their services at low costs and ensure greater customer satisfaction. The company’s industrial engineers created more efficient directions, unloading and loading procedures, and worker regulations to aid in maximizing workers in the field.
3. What changes did the company make to its driver training program? What do you think of these changes?
The company restored its training program by making it more available to the manner of thinking of young employees. By making the program a lot more innovative and incorporating videogames, this shifted UPS to a new period of interactive learning. These changes enable the company to be on track. Moreover, these changes will enable UPS to go on generating profit in the marketplace.
4. What advantages and drawbacks do you see to this training approach for the trainee? the company?
For the trainees, the advantages of the training include its more interactive and fast paced approach. In addition, the training is easy to understand. The drawbacks include inability of the young applicants to familiarize oneself with the new technology. Furthermore, because training is more interactive, other young trainees might not take the training seriously. For the company, the advantages of the training include cost-effectiveness, great way to witness trainees in actual training, and capacity to respond to possible hazards. The drawback includes the possibility of being a victim of hacking.
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