Introduction
Modern business environment requires the managers to adopt strategic reforms in every operational area. In order to build long term trust while achieving competitive advantages, organisationshave to continuously monitor the delivery system and ensure quality. The contribution of employees in the strategic management process being the most significant factor, business organisationshave to acquire and stabilize a quality workforce in the strategic process. For the companies with direct access to the customers such as retail business should guarantee that the employees are competent enough to handle the pressure resulting from the high intensity market competition. In the process of developing Continue reading...
