Introduction
The business in Airline industry, much hindered due to reduced profit margins enables the industry to take several strategic changes to keep the industry alive. These includes in reduction of costs and increase in income growth by means of improved customer relation . However, the industry is growing continuously all over the world but not much profitability and consistency are tangible in this trade. The industry has grown from US$369 billion to about US$749 billion in 2014 in accordance to the evaluation of International Air Transport Association . Most of the growth in this sector, driven by low cost Continue reading...