Example Of  history Of Management Essay

Type of paper: Essay

Topic: Management, Science, Principles, Services, Perspective, Customers

Pages: 1

Words: 275

Published: 2020/09/14

New WowEssays Premium Database!

Find the biggest directory of over
1 million paper examples!

The Scientific Management Perspective covers the period of 1890 to 1940 and originates from the book published by Dr. Frederick Winslow Taylor in March, 1911 and called "The Principles of Scientific Management". As a prominent leader of this management theory, Tailor believed and declared that the general set of rules, laws and principles can be applied to organize the working process effectively, instead of relying completely on workers’ initiative. He came up with the four major principles underlying the scientific management approach (Taylor, 1911):
Continuously cooperate and monitor each staff member to ensure that the tasks are completed according to all principles of effective work.
Therefore, the main advice of Frederick Winslow Taylor would be to use scientific principles, accurate measurements and constant checks to guarantee the best possible work performance.
Today, managers start paying more attention to building long-term relationships with customers, so they switch to applying the service management concept rather than scientific management approach. The main aim of a company is to achieve a sustainable competitive advantage which implies not only satisfying the customer needs, but providing him with the level of service better than the competitors can offer or even the one he never expected to get. Therefore, business tends to sacrifice a short-term gain in productivity and if it allows to provide the customer with the top-notch service (Grönroos, 1994).


Grönroos, C. (1994). A Management Perspective for the Age of Service Competition.International Journal Of Service Industry Managemen, 5(1), 5-20.
Taylor, F. (1911). The Principles of Scientific Management (pp. 30-39). New York: Harper Bros.

Cite this page
Choose cite format:
  • APA
  • MLA
  • Harvard
  • Vancouver
  • Chicago
  • ASA
  • IEEE
  • AMA
WePapers. (2020, September, 14) Example Of  history Of Management Essay. Retrieved April 21, 2021, from https://www.wepapers.com/samples/example-of-history-of-management-essay/
"Example Of  history Of Management Essay." WePapers, 14 Sep. 2020, https://www.wepapers.com/samples/example-of-history-of-management-essay/. Accessed 21 April 2021.
WePapers. 2020. Example Of  history Of Management Essay., viewed April 21 2021, <https://www.wepapers.com/samples/example-of-history-of-management-essay/>
WePapers. Example Of  history Of Management Essay. [Internet]. September 2020. [Accessed April 21, 2021]. Available from: https://www.wepapers.com/samples/example-of-history-of-management-essay/
"Example Of  history Of Management Essay." WePapers, Sep 14, 2020. Accessed April 21, 2021. https://www.wepapers.com/samples/example-of-history-of-management-essay/
WePapers. 2020. "Example Of  history Of Management Essay." Free Essay Examples - WePapers.com. Retrieved April 21, 2021. (https://www.wepapers.com/samples/example-of-history-of-management-essay/).
"Example Of  history Of Management Essay," Free Essay Examples - WePapers.com, 14-Sep-2020. [Online]. Available: https://www.wepapers.com/samples/example-of-history-of-management-essay/. [Accessed: 21-Apr-2021].
Example Of  history Of Management Essay. Free Essay Examples - WePapers.com. https://www.wepapers.com/samples/example-of-history-of-management-essay/. Published Sep 14, 2020. Accessed April 21, 2021.

Share with friends using:

Please remember that this paper is open-access and other students can use it too.

If you need an original paper created exclusively for you, hire one of our brilliant writers!

Contact us
Chat now