What seems to be the cause of the conflict?
The core of the conflict is a toxic organizational culture, which has been allowed to emerge over overtime. An organizational culture comprises numerous aspects, key among them being communication, leadership, collective values, mission/vision, practices, diversity management, regulations/policies, place, and organizational narrative. The leadership failure created by the past operational manager, particularly his appointment of supervisors without a moral authority over the employees, resulted in a complete breakdown in leadership, which when coupled with the lack of formal policies (and best practices) in issues such as the use of radio and stringent recruitment checks, resulted into conflict, ill motivation, belligerency, Continue reading...
