Introduction
Operations Management (OM) is the vigilant management of processes in order to produce and distribute products and services. OM includes activities like product creation and development, production, distribution, managing purchases, inventory management, storage, logistics, quality control, and evaluation of the processes. OM is aimed at ensuring efficiency and effectiveness of business processes and is mostly about significant measurement and analysis of internal processes within a company (McNamara).
Operations Management is also involved in the development and deployment of resources, which a company needs to deliver goods and services to customers. It is the designing and administration of products, processes,
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