Coffee Vending Machine Essay Sample

Type of paper: Essay

Topic: Customers, Services, Coffee, Vehicles, Organization, Time, People, ADHD

Pages: 1

Words: 275

Published: 2020/10/21

The average arrival rate is denoted as λ while the average service rate is denoted as µ. The arrival rate λ is 4 people per minute while the service rate µ is one cup per 10 seconds which can is equivalent to 6 cups per minute.
µ = 60/10
= 6
a)Average number of people waiting in line
Lq = λ2
= 16

6(6-4)

= 16
12
= 1.33
The above procedure is used to determine the number of people who are waiting on the queue. These results can be used by the organization in determining whether there is need to add another coffee vending machine to cater for the customers. Lengthy queues make the customers uneasy, and they may go to a competitor to buy coffee.
b)The average number in the system
Ls = λ
(µ-λ)
= 4
(6-4)
= 4
2
= 2
The above method is used to determine the number of customers in the entire system. It includes both the customers receiving the service and those waiting in the queue. The results can be used to determine the number of customers the organization gets at a particular time (Bhattacharjee, 2014). Such kind of information is important because the company is able to determine the peak times and the low times. The company can add more coffee vending machines during the peak periods so that it does not lose its customers.
c)The length of time an average person wait in line before being served
Wq = λ
µ(µ-λ)
= 4

6(6-4)

= 4
12
= 0.33
The above procedure is used to determine the period of time each person spends on the queue before receiving a service. The organization can use this information to make decisions on whether there is need to add more coffee vending machines or whether the current machine is enough. Such methods can be used by the organization to save on unnecessary costs and to make sure that it does not lose its customers (Bhattacharjee, 2014).

References

Bhattacharjee, B. (2014, Jan 12). Queuing Theory and its Business Applications. Slideshare. Retrieved from: http://www.slideshare.net/BISWAJITorJEET/queueing-theory-29932020

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WePapers. (2020, October, 21) Coffee Vending Machine Essay Sample. Retrieved November 26, 2020, from https://www.wepapers.com/samples/coffee-vending-machine-essay-sample/
"Coffee Vending Machine Essay Sample." WePapers, 21 Oct. 2020, https://www.wepapers.com/samples/coffee-vending-machine-essay-sample/. Accessed 26 November 2020.
WePapers. 2020. Coffee Vending Machine Essay Sample., viewed November 26 2020, <https://www.wepapers.com/samples/coffee-vending-machine-essay-sample/>
WePapers. Coffee Vending Machine Essay Sample. [Internet]. October 2020. [Accessed November 26, 2020]. Available from: https://www.wepapers.com/samples/coffee-vending-machine-essay-sample/
"Coffee Vending Machine Essay Sample." WePapers, Oct 21, 2020. Accessed November 26, 2020. https://www.wepapers.com/samples/coffee-vending-machine-essay-sample/
WePapers. 2020. "Coffee Vending Machine Essay Sample." Free Essay Examples - WePapers.com. Retrieved November 26, 2020. (https://www.wepapers.com/samples/coffee-vending-machine-essay-sample/).
"Coffee Vending Machine Essay Sample," Free Essay Examples - WePapers.com, 21-Oct-2020. [Online]. Available: https://www.wepapers.com/samples/coffee-vending-machine-essay-sample/. [Accessed: 26-Nov-2020].
Coffee Vending Machine Essay Sample. Free Essay Examples - WePapers.com. https://www.wepapers.com/samples/coffee-vending-machine-essay-sample/. Published Oct 21, 2020. Accessed November 26, 2020.
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