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Section:204 Q1: What are some of the changes in the work situation that may account for an increase in productivity and a decrease in the controllable rejects? There are in fact many changes that might account for both an increase in productivity and a decrease in the number of controllable rejects. One change could have occurred when management analyzed the previous situation and figured out the problem; namely, that the controllable rejects were running at 23% due to low morale and poor quality. The fact that management then decided to try something new in order to fix that Continue reading...
