Management
Establishing Superordinate Goals
Establishing super-ordinate goals is the first general framework for the collaborative problem-solving. In this framework, both of the conflicting parties have to identify what they have in common and focus on it. Focusing on these commonalities involves making these shared goals clear because it sensitizes the conflicting parties to the advantages of resolving their conflict or differences to prevent jeopardizing their mutual interest or goals. This framework encompasses a general view of the kind of the common goals that provide the context for discussion by the involved parties. With reference to the case, the Company and
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