Good Critical Thinking On Technological Change In Hotel Industry

There is a dramatic technological advancement in the travel industry. This has created change in needs for the clients into the hotels. There is huge shift in hotel technology innovation within the industry. As a result, new needs arise. Therefore, hoteliers should focus or certain issues so as to meet their clients higher expectation. Such issues include;
Q1
First is to ensure that the environment is not disturbing and that ensure the traveler always connected. The travelers should be able to connect seamlessly and carry out what they value. This means that, hoteliers should not only focus on WiFi but also offer connectivity ports for laptops and mobile gadget within the hotel. It is also important to ensure 24/7 customer service accessibility and live chats. Another important issue to consider is personalization. Hotel on-line booking should be made possible to allow flexibility in selecting different preferences and facilities. Hoteliers should therefore understand that travelers are always searching hotels that meet their needs. Visibility and consistence is the key. Generating loyalty programs involving perks such as WiFi, express check in/out among others should be well received by travelers.
http://www.skytouchtechnology.com/blog/hotel-business-travelers/
Q2
The hoteliers, who want to take care of all the generation and at the same time provide customized accommodations, should ensure that their clients select their rooms not only in terms of class but also taking into consideration different room attributes such sun rise room. Moreover, hoteliers should make sure that their guests are in a position to access the availability and cost of hotels supplementary merchandise so as they can make best choice.
http://www.hospitalitynet.org/news/4065814.html
Q3
http://www.tripadvisor.com/TripAdvisorInsights/n2038/how-attract-gen-y-hotel-guest

Reference

http://www.hospitalitynet.org/news/4065814.html
http://www.skytouchtechnology.com/blog/hotel-business-travelers/
http://www.tripadvisor.com/TripAdvisorInsights/n2038/how-attract-gen-y-hotel-guest