Conflict management is a key human resource function in occupational settings. This is particularly important in health care organizations where treatment outcomes often require close collaboration and teamwork between different departments and across different staff hierarchies. This work reviews the context of change management in health care organizations and places conflict resolution as a key function for effective leadership in an ever evolving health and socio economic milieu. Theoretical frameworks from social sciences are briefly discussed to guide conflict resolution as part of change management in health systems.
Conflict is a common phenomenon in occupational settings. Owing to its Continue reading...