Type of paper: Essay

Topic: Services, Business, Customers, Client, Customer Service, Teamwork, Team, Company

Pages: 2

Words: 550

Published: 2021/02/12

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In today’s competitive world where customer service has moved beyond the traditional sphere; “____________” explores the vast and continuously growing global industry of the Telephone Answering Service. We at ________ serve as a connecting point between the caller and his required service provider. Our expert team is fully equipped to represent the clients firm and services. Realising the need for a specialised BPO service provider; a group of proactive and enthusiastic customer service and software professionals came together to offer a one stop solution to customer queries. We also offer secure and fast “Concierge Services” for hotels, hospitals and buildings. The company aims to provide impressive, helpful and confident call assistants for our clients; operating for full 24 hours a day.
We believe in conducting business through simple yet effective procedures. The client can choose a payment plan according to his convenience; we have deliberately kept the pricing simple. We have a team of professionally trained and experienced call handlers; the dedicated call attendant will know you, your business and even your associates. Our customer service representative (call answerer) will successfully represent the values and core competencies of your company. Once the first step of successfully connecting with the customer has been established, getting business cannot be far behind. The call attendant will act as a source of messages and calls for you and will pass them to you as per your convenient time. With many success stories we can guarantee our expertise in Outsourcing; positive feedbacks from our clients as well as their customers keep us motivated to do better.
Along with a talented team being lead by our adept supervisors we have the latest world-class infrastructure and technology to provide uninterrupted call services. Our firm ______ helps the client save time, money and still maintain the personalised touch.

Our Services

Our services are categorised into Telephone Answering services for
Individuals
Companies
For Individuals like Doctors, Lawyers, Sports Clubs and other services, we acknowledge the fact that they are too occupied to answer and handle all customer calls. At _______ we provide you with a dedicated call handler (just like your Personal Assistant); the assistant will attend and answer calls for you, take messages for you and will impress the caller to finally get business for you. The person assigned to you will be trustworthy and will know the details of the service provided. When the client is unavailable to answer calls the calls will be passed to __________. The conversation details will be passed to the client through e mails or text messages.
We have developed a super specialised phone technology that helps in answering calls anywhere, filtering calls on priority basis and give your business a very professional set up. This service is highly appreciated by big firms; that are short of time and have many callers in queue.
Our core team is trained and groomed to meet business requirements; our trainers are highly acclaimed award winners in the customer service industry. We know that with trust and knowledge success will follow; we are proud of our finest receptionists.
We are available 24/7 and we know that in a competitive service industry making the most of the first opportunity and impressing the caller is a must.
We help our clients in reducing their overhead costs, increasing the quality of service and above all giving callers personalised attention.
We offer secure and confidential services and have been maintaining a trustworthy relationship with our clients. We legally assure that no leakage of callers and client data is made.

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WePapers. (2021, February, 12) Home Page Essay Examples. Retrieved June 25, 2021, from https://www.wepapers.com/samples/home-page-essay-examples/
"Home Page Essay Examples." WePapers, 12 Feb. 2021, https://www.wepapers.com/samples/home-page-essay-examples/. Accessed 25 June 2021.
WePapers. 2021. Home Page Essay Examples., viewed June 25 2021, <https://www.wepapers.com/samples/home-page-essay-examples/>
WePapers. Home Page Essay Examples. [Internet]. February 2021. [Accessed June 25, 2021]. Available from: https://www.wepapers.com/samples/home-page-essay-examples/
"Home Page Essay Examples." WePapers, Feb 12, 2021. Accessed June 25, 2021. https://www.wepapers.com/samples/home-page-essay-examples/
WePapers. 2021. "Home Page Essay Examples." Free Essay Examples - WePapers.com. Retrieved June 25, 2021. (https://www.wepapers.com/samples/home-page-essay-examples/).
"Home Page Essay Examples," Free Essay Examples - WePapers.com, 12-Feb-2021. [Online]. Available: https://www.wepapers.com/samples/home-page-essay-examples/. [Accessed: 25-Jun-2021].
Home Page Essay Examples. Free Essay Examples - WePapers.com. https://www.wepapers.com/samples/home-page-essay-examples/. Published Feb 12, 2021. Accessed June 25, 2021.
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