Good Case Study On What Actions Would You Recommend Patrick To Take With The US Congress?
There are various actions that I would recommend Patrick take with the US Congress. To start, privatizing the US postal service is essential to improving the efficiency of the service. The privatization will make the competitors in the service such as FedEx and UPS to start looking for other strategies to remain relevant. The management will also be able to make better decisions on time.
Second, there should be consolidation of some mail processing units, increasing the non-career employee work hours, consolidation of several routes of delivery, establishment of several village post offices among many others.
Implementation of the recommendations above shall improve the operation of the US postal service and thus compete its major competitors in the industry.
How can the USPS compete with the likes of FedEx and UPS given the age and historic nature of many of their building?
The USPS can compete with the likes of FedEx and UPS in various ways given the age and the historic nature of the buildings. These ways are establishing new store fronts, utilizing the available resources such as human resources well, employing competent people, reducing the work hours so that the employees do not get tired hence compromising the quality of the work, establishing branches in remote areas where the competitors are not present, route re-optimization, institution of more automation among many others. Proper utilization of the methods above will lead to improved competition of the USPS.
Are there other market segments or technologies that USPS should consider?
Other market segments or technologies, that the USPS should consider, are introducing smartphone applications such as iOS and Android applications that allow customers to get notifications of anything about the USPS. Being active in social media is also becoming popular with such like companies.
What other avenues do you see for increased productivity?
Other avenues for increased productivity are opening branches in various parts of the country, improving on the weaknesses of the competitors and involving experts in the decision-making process of the company. With these in place, there shall be an improvement in the overall performance and productivity of the service.