Good Essay About Assessing Organization’s Responses To Diversity & Multiculturalism – Delta Airlines Case
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Delta Airline’s Diversity at Work
Delta is a major global airline. The company and its partners have more global destinations than almost any other airline in its industry and is recognized for diversity which it mandatory in its organization.
Our findings show that Delta makes constant efforts to promote diversity and multiculturalism in its workplace. Delta commits to continuously assess and evaluate its organizational culture and environment to ensure an inclusive atmosphere globally.
Delta promotes inclusion which is evident by its countless initiatives to participate, sponsor, and foster diversity activities in communities worldwide. Furthermore, Delta shows diversity and inclusion through the support the company gives to the affinity groups within their structure. The affinity groups shown on its corporate website are as follows:
BEN (Black Employee Network)
WEN (Women’s Employee Network)
GLEN (Gay and Lesbian Employee Network)
LAHEN (Latin American Hispanic Employee Network)
APEN (Asian and Pacific Islander Employee Network)
ABLE (ABLE Network on Disability)
VEN (Veterans Employee Network)
Delta’s philosophy is to partner with, identify, and utilize the qualified products and services of small, medium, and women-owned businesses and minority groups, with a focus on encouraging these companies to do the same as well as utilize this diverse philosophy. Delta’s commitment to diversity goes beyond the recruitment process. This is necessary in order to fully comply with their philosophy. It is truly a big line within their operations.
Our findings extend beyond company-produced publications or any other corporate information from Delta’s public relations department. From external perspectives, we found some interesting facts that put Delta in a very good position regarding diversity.
Root, Inc., a management consulting company, shows how Delta with Root’s aid, managed to implement diversity leadership processes. The companies listened to peoples’ opinions and at the same time, performed a paradigm shift which would lead to embedding the diversity philosophy they follow into the behaviors and culture of their people. After careful surveying stages and all-day workshops for the entire crew, the studies showed how the employees are conscious about Delta’s efforts to foster and value diversity inside the company, but they needed more. The staff believed the organization needed to make more leadership and managerial positions available to people who could represent diversity as a way of living, by being diverse themselves. This meant Delta would be giving the opportunity to employees who belonged to visible minorities, to occupy key positions within the organizational structure.
It has clearly become a trend in many companies around the world, especially those who have global operations as in Delta’s case, to continuously develop diversity within the organization. This not only helps the corporation to better keep up with the increasing challenges the everyday poses, but also helps the company become a more intelligent structure, made out of the knowledge gathered from all parts of the world and from different communities, ensuring market adaptability and sustainable growth for the future.
As a conclusion to our brief research, we can take the words of the company’s CEO Richard Anderson, as they appear on the corporate website, for they better communicate the message we could observe from the company’s behavior: “Delta has a long legacy of commitment to our customers, employees, shareholders and the communities we serve. Diversity is key to this commitment, and Delta is proud to embrace supplier diversity as crucial to delivering a world-class product for our customers worldwide”.
Delta Air lines Inc. (2015). Supplier Diversity. Retrieved from http://www.delta.com/content/www/en_US/about-delta/partnering-with-delta/supplier-diversity.html
Delta Air lines Inc. (2015). Our Global Reach http://www.deltajobs.net/our_global_reach.htm
White, G. (Date unknown). Diversity in workplace causes rise in unique employee benefits and changes in cafeteria plans. Journal of Management and Marketing Research.Southern Arkansas University.
Root Inc. Delta Airlines (2015) – Embedding Diversity into Culture. Retrieved from http://www.rootinc.com/uncategorized/delta-airlines-embedding-diversity-into-culture/