Free Essays on Satisfaction to Get Inspired & Learn by Example

Capstone Project

Executive Summary
Customer satisfaction is widely discussed and concerned matter of profit as well as non-for-profit organizations from decades. The increased concern for the concept is the outcome of fierce competitive economic scenario and proliferation of businesses and services in every field of human life. Critics argued that private sector is highly concerned with the measures of customers’ satisfaction while public and governmental organizations are not focusing on the phenomenon.
In regard to the above development, (Oliver, 2010; Fountain, Jane E., et al, 2011) discussed that governments’ policies and procedures as well as public sectors’ conduct leads customer dissatisfaction Continue reading...

Research Methods for Business

Abstract
This Report deals with the research process and critique of two research papers related to ‘job satisfaction’. The first paper by Steven Rogelberg et al (2010) investigates effect of employee satisfaction with meetings, which are frequent, time-consuming and unavoidable at contemporary workplaces. Authors claim that employees’ experience in meetings has an effect on overall job satisfaction. Apart from the five widely used facets of job satisfaction such as pay, promotion opportunities, co-workers, supervision and the ‘work itself’, the authors include ‘satisfaction with meetings’ as the sixth facet in determining overall job satisfaction.
The second paper by Tan Teck-Hong & Continue reading...

Introduction and Overview

Employee attrition and workforce turnover are major challenges that companies are facing in contemporary business environment. A large percentage of qualified, skilled and experienced workforce switch their jobs frequently, which resulted in financial and skills loss for the companies. Employee turnover is associated with the recruitment cost that involved in hiring replacement, training & development of new recruits, and productivity loss till new replacement becomes as productive as old worker. High employee turnover rate not only demotivate other employees but also adversely impacts the image of the company (Yucel, 2012). In competitive business environment, it is important for the companies Continue reading...

Abstract

Customer satisfaction is nothing but the experience after the consumption of a product which only compares the perceived quality of the product to that of the expected quality. Customer satisfaction plays a vital role in deciding the purchase decision of customers; it is therefore the building block to develop and manage effective customer relationships for sustainable marketing. Hence measurement of customer satisfaction is the key to a business organization to maintain a competitive advantage. Time and again, it has been recognized that honoring the customers’ point of view and acknowledging their expectations alone result in increasing customer loyalty and Continue reading...

De Montfort University

Introduction
E-Business has revolutionized commerce and trade. Gone are the days when businesses were handled manually, for today, in a highly charged up competitive market, it is important for businesses to have information at their finger tips to cater to customer demands. It is information technology that drives today’s business. (Ganguli and Roy, 2011) identified four service quality parameters in the technology‐based banking services; customer service, security and information quality; convenience, reliability. These parameters serve to enhance customer service, and it has a positive and significant impact on customer satisfaction and customer loyalty. When it comes to Continue reading...

Research Question

This literature review will consider the question of how the use of social media affects ones self-esteem and overall life satisfaction. Based off of this research question, the literature review will explore the hypothesis that social media can have both positive and negative impacts on self-esteem and life satisfaction. The idea is that social networking sites provide additional support to improve self-esteem and life satisfaction in most cases, and social media serves as an extra form of support to those who otherwise may be anti-social in face-to-face communications (Cheung & Lee, 2014). Furthermore, the more people use social media, the Continue reading...

[Institution Title]

Chain hotel and boutique hotel

The concept of hotel chains originated from the dawn of globalization and the introduction of commercialism. In fact, while hotels have previously been set-up as individual and independent from other subsidiaries, the need for expansion initiated the growth of hotels and creation of franchisees, subsidiaries and chains of ownership. In the paper presented to the EF International Language School of Brisbane, authors Vincent Das and Patrick De Groote opened with an elaborate definition of what a hotel and a hotel chain is all about. In the article, the authors defined a hotel as “a traditional, commercially run Continue reading...

Introduction

Brief History
Athenee Palace Hilton Bucharest Hotel is one of Europe’s historic, luxurious hotels that opened its door in 1914. The hotel was initially known for being the den of species in the years preceding World War One and World War Two. The hotel was designed by a French architect, Théophile Bradeau, and later renovated by Duiliu Marcu in 1935-1937. The hotel is one of the documented buildings that were built using reinforced concrete. However, following the bombings of World War two, the hotel was highly damaged in 1944. Consequently, this led to the hotel being remodeled Continue reading...

Business Research Analysis

Glossary
Sample size – how many people are included in the survey.
Analysis – the type of statics that are used to learn more about the data.
Subgroups – Components of the data that are grouped together like under the group gender, female and male are subgroups
Part 1Developing a Questionnaire on LRT
Distribution
The most cost-efficient way of distributing the questionnaires is to randomly distribute them at the station when people are waiting a few minutes for their train. Questions can be answered and the finished questionnaires gathered at that time. Non-responses are always a problem in survey type research (Phellas, Continue reading...

Distribution Method

Questionnaires can be distributed using different methods of distribution. For example, they can be sent by post or via e-mail. Also, the questionnaire can be personally administered or questions can be asked using telephone. This questionnaire will be sent via e-mail because this method does not require a lot of time. Besides, it does not require many costs and can be distributed fast. Besides, this method allows for the development of the necessary level of anonymity (Kopp, Zinn, Finney and Jurich, 2011).
However, this method is characterized by low response rate and does not contribute to the development friendly Continue reading...

Applying the Approach of Two-Way ANOVA to Study the Relationships of Internal Locus of Control, Job Satisfaction and Leadership Style of the Manager
Applying the Approach of Two-Way ANOVA to Study the Relationships of Internal Locus of Control, Job Satisfaction and Leadership Style of the Manager

Abstract

The managers create the atmosphere in that the organization has to operate. The managers have to bless the employees with job autonomy so that the workers can select a perfect way and method of doing their jobs in a personalized manner. The managers have to let the employee find pleasure on his or Continue reading...

Team Northumbria is the name representing sports performance at Northumbria University in Newcastle upon Tyne. The team has been noted to excel and perform exceptionally in sports thanks to their world-class facilities present at Sport Central. Sport Central is a £30 million facility opened in September 2010 (Northumbria University Sport Central.). The complex, situated at the very center of the city campus, was opened with great approval from students, the university administration and the general public. Sport Central, equipped with genuine world-class equipment and sporting facilities, facilitate the exemplary performance of team Northumbria. Notably, service at the complex is Continue reading...

Predictive Analytics covers procedures about the aspects of questions of what is expected to happen, and when it is expected to happen. Predictive analytics involves using of algorithms, data, and rules involved in the business to facilitate a forward oriented initiative process. Predictive analytics is not a definable science rather discipline majorly concerned with business issues that involve using mathematical procedures in its implementation. Customer Service refers to the practice of ensuring satisfaction of the customer with a service or product. In most circumstances, customer service happens while executing a transaction with the customer, like conducting a sale or Continue reading...

Advance customer experience at Dubai Industrial City

3.0 Methodology
This chapter describes the research methodology and the selection of the samples during the study. The methodology chapter describes the procedures that were used in the collection of data and the instrumentation design. Additionally, the chapter offers statistical procedures that were used to interpret and analyze the data. This study used the online survey methodology, and a total of eleven questions were used to assess the total customer experience at Dubai Industrial City. One question was open-ended, and the questions assessed the extent of customer satisfaction and customer loyalty. Four questions focused on the innovative business approach, Continue reading...

Business Research Analysis- Light Rail Transit

Introduction
Light Rail Transit (LRT) is usually referred to as, trams or trolleys in common language. “This particular rail system is designed to specify suitable local Public Transit facility on busy urban passages, concerning main objectives such as central commercial districts, medical centers, campuses and entertaining centers” (TDM Encyclopedia). LRT automobiles manage to have comparatively suave and contented process, informal entering, appealing Stations, Transit Leaning Growth, and easy-to-understand passages and schedules. “Many rail systems have speedy satisfying and Transit Precedence explanations (grade departure and traffic signal anticipation) to amplify travel speeds and minimalize jamming postponement” (TDM Encyclopedia). They are Continue reading...

My professional background

After completing my under graduation in sociology from King Abdul-Aziz University, I joined as a part time social worker in a school, which comprises of administrators, teachers, a social worker and a psychologist.
Here I came to know about a bright student, from the psychologist and the social worker, who was gradually deteriorating in her studies, became very inattentive and refused in communication. The school gave me instruction to look into the matter and to find reasons behind this situation and probable solutions. I took the initiative to talk with her and tried to find out the reasons behind Continue reading...

[First Last Name]

English [Number]

[Date Month Year]

Incarnation and Atonement: Anselm’s Satisfaction Theory of Atonement

Introduction
The doctrine of the merit and satisfaction of Christ’s expiatory sacrifice rose in the Middle Age when questions on the objective efficacy of his redemptive death started to appear (Dupuis 216). In response, St. Anselm of Canterbury (c. 1033-1109) wrote his apology that man, by sin, had offended the infinite honor of God and incurred a guilt that was infinite (Bokenkotter 79). According to his theory, adequate satisfaction can only be provided in the infinitely valuable death of the Son of Man, the God-man, for the expiation in behalf of the Continue reading...

How leaders influence employees' innovative behavior

The overall performance of a company depends on many factors. Each and every employee’s contribution to the company is important in its accomplishment in the industry, country, and global competition as each affects collective results. Hence, suitable leadership plays an important role in directing an organization towards a success. Jeroen P.J. de Jong, Deanne N. Den Hartog of the European Journal of Innovation Management wrote a research about leadership. They specifically discussed how leaders can effectively influence the employees to be innovative (Jong et.al. 2007).
Jong et.al. Identified 13 important leadership behaviors that can enhance innovative traits among Continue reading...

Introduction

There are different assessment tools which play one basic role in psychology. This special role is basically to identify, analyze, and address the issues, circumstances or problems that a psychological client may be having. Assessment is not only critical to diagnosing clients, but is also important in spotting the root courses of problems in one’s life, planning and developing measures to curb these problems (Flowers, 1990, p. 207). Despite being an important tool, it should never be used as a means to an end for example in offering label to clients. However, it should be used identify statements Continue reading...

Business Negotiations in a Cross-Cultural Context

Introducing the Scenario
Organization, a place that deems extremely important for the economic expansion of a country, as it has the ability to create jobs for the individuals and bring foreign reserves towards the treasury of the country. There are two important types of organizations are there known as domestic organizations and multinational organizations (Bannon & Mattock, 2003). Management which basically considers four important elements for their operations including Planning, Leading, Organizing, and Controlling is also important to maintain a smooth environment within the premises of the company for their workers. Considering the fact that cross cultural environment exists in Continue reading...

Introduction

Employee morale is influenced by many factors, some exclusive and others as a result of a combined effect. Ensuring high employee morale is vital for any organization as it has a profound effect in the productivity and the bottom lines of the organization. The organization for which I work has been experiencing reduced employee morale. This is attributable to the changes within the organization that have seen massive layoffs of employees and the transfer of employees to other departments. Additionally, this is reduced job security, causing worries for the security of tenure for the employees.
There is also an Continue reading...

Introduction

For businesses and organizations to maximize their potential and satisfy their clients, it has become very important for them to conduct research. The procedure for collecting, analyzing and decoding data collected about a specific market, or a service and product offered in exchange for money in the same market, or the past, current and future players and consumers in a particular market is referred to as market research. In a broader perspective market research is the delving deeper to understand spending habits, characteristics, geographic location and other needs of a business’ potential clients, its competitors and the industry as Continue reading...

1. Develop a research question or purpose of the study

The research question for the study is:

Will introducing better meal options in the hospital help in increasing patient satisfaction?
The purpose of the study is to collect data in order to investigate whether patient satisfaction at the hospital is improvable if patients receive more flexible meal option.
2. Selection of subjects for study (what is the sample)
The target population for the study will comprise of patients, doctors and nurses at the hospital. Due to limiting funds and time, only a small number of respondents shall, be selected from the target population, while upholding the Continue reading...

Introduction

Success is an issue, which reflects the accomplishment of a specific aim or purpose. The accomplishment of a goal, which had been identified prior to taking up activities, can be defined as success. Success has been interpreted in the wrong way by the culture and media within which the society lives today. Television and the media have created typical examples of success such as having a car, a new phone, a good job, and high education levels. Success in most cases is viewed as the situation where an individual is higher than others within the society. However, the representation Continue reading...

Introduction

Employee turnover is a prevalent issue in the hotel industry, worldwide. Despite the unique feature of the hotel management being highly labor intensive, the impact of the human resource management practices on the organizational performance is not studied empirically in the research field. The hospitality industry adopts reactive concern to the issue. The need is to study why employees leave the hotel sector and what causes the job dissatisfaction in the industry (Nivethitha, Dyaram, & Kamalanabhan, 2014).
On the one hand, hospitality sector is a booming sector providing career options for many who are doing hotel management. Hospitality industry is Continue reading...

Employee Behaviour

Research questions
The following research questions will guide this study:
Can UK hotels increase customer satisfaction and profitability through averting employee turnover?
Literature review
Employee retention in hospitality sector
The hospitality industry is among the most lucrative in the UK, generating over £4.25 billion annually to the economy (British Hospitality Association, 2015). Increased domestic spending, fuelled by the middle and higher income classes, coupled with international tourism, contribute to a vibrant food and service management business. Conference tourism also fuels profitability for those in this sector. Like other businesses, one of the main pillars of hospitality outlets is the Continue reading...

Introduction

The level of job satisfaction of the employees depend upon the degree of work motivation provided to them by the management. The incentives, perks and amount of inspiration is directly proportional to job satisfaction and the quality of work done by the employees. There are many motivational theories which are guided by the concept of needs, behavior and level of satisfaction. These motivational theories form a base for the inherent analysis about the performance satisfaction levels of the employees in a retail superstore. The company under analysis is a retail superstore with employees working in management department, customer handling Continue reading...

Introduction

The healthcare industry is perhaps the most challenging and difficult industry to manage. Among the major issues that managers face are employee satisfaction, effective leadership and employee retention. Managers struggle to address these various issues that arise out of the healthcare environment and most would agree that it takes a lot of skill and effort to steer the organization towards success. In her article entitled ‘Managerial Strategies for Creating an Effective Work Environment,’ Kimberly Luse provides an action plan that aims to guide managers on how to effectively manage their organizations. With her 25 years’ experience in healthcare, Luse Continue reading...

YourName

Motivation is one of the most important factors, which affects the performance of an employee in an organization. It is the responsibility of an organization to satisfy its employees as it is the main reason for an employee’s sustainability. Motivation is the driving force behind all actions of an employee. The concept of motivation interrelates to motives, needs, desires, wants, drives, wishes and incentives. There is a general assumption that the higher the salary, the higher is the factor of motivation; however, according to the Expectancy Theory of Vroom, motivation does not merely depend on high salary. It Continue reading...

Methodology

Research approach and design
A quantitative approach was used. Quantitative research was defined by Burns and Grove as an objective, formal, and systematic processes to test and describe the relationship and examine effects, as well as causes among variables’ interaction. Explanatory and descriptive research survey may be used, but a descriptive survey method was applied for this survey as I is suitable for describing populations that are large to observe directly. Information from a sample of people is obtained by a survey through a mean of self-report, that is, an investigator poses a series of questions that are responded Continue reading...

Trade by barter system is one of the earliest means to acquire material and immaterial possessions many centuries back when money was not yet invented. Exchanging on hand items with a new one or with something more valuable enables people in the olden days to get what they need in everyday life. The barter system paved the way to the development of money, which made the exchange more organized and systematic (Mint, 2013).
The barter system may present some loopholes regarding fair trade; one may ask if the item being traded with is worth the item being acquired? What Continue reading...

Part 1 – A Discussion of Distribution Methods

Manual distribution and social media distribution methods:
Manual Method of Surveying
The researchers are using the manual methodbecause it’s cheaper and the researcher is able to meet face to face with the targeted group and quantify the number and scope of the survey. one is able to critical analyze the face of the survey since the researcher is able to differentiate between facial expressions and real ones from the respondents.

How?

Why social media?
Direct contact to consumers, interested parties and also other businesses
Access to people worldwide who are already interested in the business, institution or ideals.
Cheap, Continue reading...

Identify 30 articles and list the variables:

Scientific Causal Model: [the experiences of the consumers about a product or service can either be positive or negative]
Figure 1: Customer satisfaction
[Goal (customer satisfaction)]
Goal-0: Studies have established that the highly reputed brands are also expected to meet high consumer expectations and be superior in service delivery. Based on past researches, clients positively identify with brand repute. the relationship influences the customers’ perception of the products’ performance and value (Sarkar Sengupta et al., 2015) p. 665.”
I agree to the goal. Consumers attach value to a brand based on the expected benefits
Goal-1: Customer satisfaction can be Continue reading...

Information Technology Strategic Plan

Introduction
Pandora Media is a music sharing and discovery company based in the US. The company is located in Oakland California United States. It is available to users in United State, Australia and New Zealand. The service allow users to choose a list of artist and automatically decides on the genre of music too play. The user inputs its feedback be it positive or negative depending on the chosen service and the system takes into consideration users review and preferences in selecting future songs. Additionally, the company provides listeners with the ability to buy the songs they listen to Continue reading...

ANNUAL HUMAN RESOURCE OPERATING CLIENT FOR FORD MOTOR COMPANY

Unlike every organization in the market, Ford the global automobile company specifically focuses on its major objectives from time to time. Ford has its business all around the world and it applies different major strategies to gain the goodwill in the tough market all over the world. Ford mainly focuses on applying different major strategic plans to gain momentum and achieve its business objectives. The major objective or the goal of the Ford automobile company is to produce major cars with better performance from time to time along with customer satisfaction and better service. The organization mainly heads into Continue reading...

Introduction

The purpose of the research is to estimate some of the factors that affect job satisfaction among police officers. It is anticipated that there is a strong relationship between job satisfaction and improved performance in the police sector. Accountability in the law enforcement sector is paramount to law and order. Therefore, the main purpose of this analysis is to consider how the presence of current equipment and proper remuneration has an effect on the performance of police officers in their law enforcement duties. There is also the possibility that an increase in number of seminars and trainings will lead Continue reading...

Implementing Innovation In It Technologies And Customer Satisfaction

<Author Name>

Abstract

In this research paper, the attempt is made to determine as to how the innovation in information technology has succeeded in eliciting the consumer satisfaction. At times due to much hype about a certain innovation in information technology, the companies seem to race towards its adoption and implementation. There are lots of expectations from the new technology. However, the end results appear to have mixed response as the customers and stakeholders, at times get disappointment. This research aims at examining as to how well the new innovations in data-analytics and databases have been embraced by the Continue reading...

Anderson, L., Scrimshaw, S., Fullilove, M., Fielding, J., & Normand, J. (2003).Culturally competent healthcare systems. American Journal Of Preventive Medicine, 24(3), 68-79.
Culturally competent healthcare systems are those that have the capacity to provide both linguistically and culturally appropriate services. Such providers have the capacity to reduce ethical and racial health disparities in the provision of health services. One thing that hampers the provision of qualities services in the healthcare system is when the clients are unable to understand what the health care providers are telling them. It is even worse when the providers do not seem to Continue reading...

Compensation of Chief Executive Officers at Nonprofit US Hospitals

Introduction
Karen E. Joynt et al have carried out a research to determine the aspects of hospitals on which the CEO compensations were based in the case of nonprofit hospitals. Various aspects of the report are described below.

Data Collection Procedures and Instruments

Dependent Variables. The dependent variable was CEO compensations. The CEO compensations were a combination of compensation received from the primary organization; reportable compensation from related organizations such as foundations associated with the hospital and estimated other compensations. The compensations of all CEOs were adjusted for regional variations through the Medicare Wage Index (Joynt et al.).
Characteristics of the Independent Variables. The Continue reading...

Four motivational theorists

Maslow motivation theory
Many theories, hypothesis, and studies have been developed from the time of the great depression to explain the subject of the human motivation. One of the most applied theory in the workforce is the Maslow’s Hierarchy of need. Maslow intention was to help people understand what they motivate them and hence believed that there exist a set of motivation system that is not linked to unconscious desires or rewards. Maslow developed his theory in 1943 stating that people are being motivated by the desire to achieve certain needs. The needs are perpetual in a way Continue reading...

Introduction 3

Nature of Work 3
Google 3
Apple 4
Working conditions, Terms and Conditions of Employment 4
Google 4
Apple 4

Personal Development and Career Opportunities 5

Google 5
Apple 5
Company’s Approach to Employee Motivation 5
Google 5

Apple 6

Employee Expectations 6
Google 7
Apple 7
Conclusion 8

Works cited 9

Introduction
Motivation in an organisation is a dependent variable while job satisfaction is considered as an independent variable. A well-managed organization considers its employees as the root source of quality and productive achievements. The success of an organisation depends on its frequency of target achievements for which the spirit of co-operation and commitment is necessary within the Continue reading...

Influence of Customer Services In Financial Industry

<Author>
<Course>
<Instructor>

Introduction
This research paper focuses on the study of importance of customer support and services in the financial industry. The paper will explore the various aspects of customer services as expected by the financial industry customers and the impact of these services in improving the customer experience.
The research analyses available literature to review the possible effects of the customer services and how does it relate to the financial industry on the whole and for the customer of this industry.
Today successful business means much more than merely providing the business services to Continue reading...

Introductory Remarks

Employees are very important for an organization in terms of enhancing the economic belongings and strategic values without satisfying all of the effectiveness and needs. Employees are very effective for the sake of a company, and the management should play their role in order to manage their effectiveness accordingly. The entire brainchild of an organization lies with their effectiveness in the market. It is essential for an entity to stay in an industry for a certain time period accordingly, because productivity is important for them.
Motivation, both intrinsic and extrinsic motivations are the motivational forces that used to increase Continue reading...

Essay

Chamberlain College of Nursing
This Paper was prepared for_________ taught by___________
Introduction
The primary goal of telenursing is delivering nursing care with the use of telemedicine technologies in the environment where the participants are geographically separated. The studies show telenursing is used in chronic, pediatric, coronary, psychiatric, obstetric, orthopedic, neurologic, rehabilitative and newborn care (Grady & Schlachta-Fairchild, 2007), with impressive results like improved glucose profile of diabetes’ patients, symptoms’ reduction in cancer care, minimal requirement for intravenous infusions in ICUs (Williams, Habbard, Daye & Bardenn, 2012; Lashkari et al.,2013;Petitte et al.,2014). Telenursing is appreciated by patients for continuous Continue reading...

1. Analysis of business issue
a. What is the situation in the industry? Trends? Competition?
Deutsche Bahn is a multinational company that performs its operation almost all over Europe and in many other countries all over the globe. It mainly deals with the logistic industry that serves its customers by providing transport services and also helps them to reduce the distance between their loved ones all over the world. It is a young company that steeped in the tradition. It is the merger of the Deutsche Bundersbahn and Deutsche Resichsbahn. The both company together merged to form Deutsche Bahn Continue reading...

Critical Review on article

Background of the study
Women with breast cancer are required to go for regular check-ups post-surgery or treatment. Post-surgery follow-up helps in detecting and treating recurrent diseases. The follow-up also ensures asymptomatic patients are diagnosed at an early stage. According to the National Institute of Clinical Excellence, routine outpatient follow-up of breast cancer patients by specialists and nurses ensures that the educational and psychological needs of these patients are met. However, not many patients are comfortable in sharing personal information which may lead to delayed diagnosis of disease recurrence. Follow-up is the only method through which patients can share Continue reading...

A Compare and Contrast Essay

People who know the history of Canada and France know that these two countries have a lot in common. For starters, it is well known that these two countries are French speaking. Canada and France are both well-developed countries and leaders in the world. All spheres of life are in a high level of development, starting with the military and ending with cultural and social aspects of life. Thus, even though the countries share similarities, an analysis of the living conditions, the environment, and life satisfaction will show that Canada is the better place to live.
Compared to Canada, Continue reading...

The adverts chosen in this analysis draw on the cultural values, hidden or overt desires and yearnings for actual or imagined sexual satisfaction (femininity and masculinity) and sense of affiliation linked to the purchase of certain products. Effectively, they exploit the consumers’ sexual inadequacies by attaching real or imagined sense of adequacy to the products. As perhaps best evidenced in the Abercrombie & Fitch’s adverts and the company’s advertising practices, these advertisements are dependent on the consumers’ irrational and subconscious emotional motivation to purchase a product, which serves to substitute other important considerations such as price, quality and Continue reading...

Since Zara store in Villagio mall opened its doors, it has established itself as a serious contender in the fashion business. Its highly fashionable designs continue to maintain the high standards of the winning Zara brand. The Zara brand focusses on customer service. Zara store offers high-quality modern clothing, shoes and accessories for women, men and kids at competitive prices. They offer a range of clothing such as shorts, trousers, dresses, shirts, and blouses. These range of clothes are accompanied by shoes such as jelly shoes, rubber raised driving shoes, lace up shoes, casual shoes, mesh training shoes, patent Continue reading...

Question 1(20marks)

Based upon the articles provided, describe which four (4) external forces may have impacted Island Abbey Foods the most in the last several years. Discuss in detail the nature of each force separately, with examples.

Island Abbey foods has been at the forefront in technological innovations in order to improve their honey products for their vast number of customer base. Their extensive innovation was driven by the founders experience during their mountain excavation in western Canada. John Rowes (The Honibe® Story, 2014). Rowes has been researching on the honey making concept since 1990s- a technique that siphons moisture from Continue reading...

Essay

This Paper was prepared for_________ taught by___________
Questions
However, as the professional autonomy influences all structural levels of the health care system (Polder & Jochemsen, 2000), if the centre structure features only professional autonomy, it will inevitably face certain problems. First, the efficient and justified resources allocation is very unlikely. Basing the necessary resources calculations on professional judgements, the physicians are likely to be accused of increasing health costs which other stakeholders such as insurance companies would like to be lower (Polder &Jochemsen, 2000). Second, the satisfaction resulting from greater level of professional autonomy in physicians does not always mean Continue reading...

Following the American Psychological Association’s Guidelines

In the quickly expanding field of medical technology, it is important to understand the many roles nursing leaders and managers can play in the various situations that arise in hospitals and doctor’s offices. Each situation requires firm leadership that will set guidelines, allowing other staff members to follow as seamlessly as possibly. This is all for the benefit of the patient. Unfortunately, some situations may leave nurses without leadership if too much emphasis is placed on management, especially if management is not equipped to handle the situation. Similarly, staff may not understand which further steps to take if Continue reading...

Abstract

Al-Meera is a retail chain that operates over thirty three branches in Qatar. In the recent past, the retail operator has lost its market position because of dwindling customer loyalty. In this respect, it is necessary to determine the requisite factors in restoring customer satisfaction, a factor that is important in not only attracting, but also retaining its customers. This paper explores the role that branding plays in attracting and retaining customers at Al-Meera. This is done through the review of literature and a survey of selected customers from two branches. The study uses the quantitative approach, and more Continue reading...

Abstract

Al-Meera is a retail chain that operates over thirty three branches in Qatar. In the recent past, the retail operator has lost its market position because of dwindling customer loyalty. In this respect, it is necessary to determine the requisite factors in restoring customer satisfaction, a factor that is important in not only attracting, but also retaining its customers. This paper explores the role that branding plays in attracting and retaining customers at Al-Meera. This is done through the review of literature and a survey of selected customers from two branches. The study uses the quantitative approach, and more Continue reading...

In terms of modern knowledge-based economy, human resources play a key role in ensuring successful functioning and development of an organization. Thus, developing employee commitment and loyalty is currently of particular importance for those, running organizations. As employee loyalty and employee productivity are directly concerned with the employee satisfaction factor, the notion of employee satisfaction becomes topical within the modern organizational context. According to Topolosky (2014), employee satisfaction deals with a set of one’s subjective experiences at the workplace (p.2)
The managerial problem that will be addressed for the purposes of this assignment is directly concerned with raising Continue reading...

Introduction

Economics of Happiness is a new direction in economic theory that emerged in the last decade due to the ever escalating criticism of GDP and related indicators with him. In the area have been created and continue to create alternative indicators to determine the development of the nation from all sides. One of the key weaknesses of the economy of happiness is the uncertainty of the method of quantitative measurement, as well as the problem of subjective assessments of information to the general form. A long time in economics dominated objective approach, according to which income (individual or household) Continue reading...

Introduction

Encouraging employees to work within the parameters set by an organization—and to encourage them to work efficiently—is one of the most important goals of an organization. There are a number of important things that managers must do to ensure that employees maintain good work ethic and high levels of motivation, as it is rare for employees to be completely self-motivated. Understanding that employees are often motivated by outside influences just as much as they are intrinsically motivated is part of what makes a manager or individual in a leadership position an excellent leader; when an individual in Continue reading...

The Process from Consumer Need to Purchase Behavior

Purchases made by a consumer are a part of a complex process of making decisions. The process stems from the consumer’s creations for any decision he or she makes to buy a commodity. There are events that characterize the process prior to and after the actual purchase. The following stages explain the steps involved in the process from the consumer need to purchase behavior:
1. Recognition of the Need or Problem
The identification of the need is the initial process in the process of purchasing. If the consumer does not have a need, then the purchase will be Continue reading...

CHAPTER 2: REVIEW OF LITERATURE

2.1 CUSTOMER BEHAVIOR
Throughout the history of selling goods, there have always been specialists, today known as marketing experts, who have been trying to understand the behavior of consumers. It has always been interesting to them, as by analyzing behavior of people buying their products they could understand the demand and reach better results and profit. In the past, they were closely studying the factors and aspects of the consumer behavior at the stage of selling goods to them. Still not a long time ago this analysis was consistent and enough for the analytic purposes. However, today markets change, Continue reading...

Q1
The Starbucks case surrounds a market research that was conducted in 2002. The main issues under study include customer satisfaction, marketing strategies, target market, customer perceptions and customer behavior among many others. The aim is to identify the level of efficiency and effectiveness of the company with respect to these issues.
Starbucks used various marketing strategies during the time to improve its performance. For instance, the company made use of the branding strategy. Through the branding strategy, the company focused on offering quality coffee product to various parts of the world namely Africa, Central and South America. In Continue reading...